Terms of Service

1. Acceptance of Terms

By accessing and using fulp.ai ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

fulp.ai provides AI-powered multi-channel follow-up automation services, including but not limited to automated SMS, email, voice calls, and other communication channels. Our platform uses artificial intelligence to optimize lead engagement and customer follow-up processes.

3. Account Registration and Security

To use our Service, you must:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access to your account
• Be responsible for all activities that occur under your account
• Be at least 18 years old or the age of majority in your jurisdiction

4. Acceptable Use Policy

You agree NOT to use our Service to:

• Send spam, unsolicited messages, or violate anti-spam laws (CAN-SPAM, GDPR, etc.)
• Engage in illegal, fraudulent, or deceptive practices
• Harass, abuse, or harm others
• Distribute malware, viruses, or harmful code
• Violate intellectual property rights
• Circumvent security measures or system limitations
• Interfere with the proper functioning of the Service

5. Compliance and Legal Obligations

You are solely responsible for:

• Obtaining proper consent from recipients before sending communications
• Complying with all applicable laws and regulations (TCPA, CAN-SPAM, GDPR, CCPA, etc.)
• Maintaining opt-out lists and honoring unsubscribe requests
• Including required disclosures in your communications
• Respecting do-not-call registries and communication preferences

6. Subscription and Payment

Our Service operates on a subscription basis:

• Subscription fees are billed in advance on a recurring basis
• You authorize us to charge your payment method for all fees
• Prices are subject to change with 30 days notice
• Refunds are provided at our sole discretion
• Failure to pay may result in service suspension or termination

7. Service Level and Availability

While we strive for high availability:

• We do not guarantee uninterrupted or error-free service
• We may perform maintenance that temporarily affects availability
• Service levels may vary based on third-party providers
• We are not liable for delays or failures beyond our reasonable control

8. Intellectual Property

All content, features, and functionality of our Service are owned by fulp.ai and protected by copyright, trademark, and other intellectual property laws. You retain ownership of your data, but grant us a license to use it to provide the Service.

9. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to such processing and warrant that all data you provide is accurate and lawfully obtained.

10. Limitation of Liability

To the maximum extent permitted by law:

• We provide the Service "as is" without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid us in the past 12 months
• We are not responsible for your compliance with applicable laws

11. Indemnification

You agree to indemnify and hold harmless fulp.ai from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

13. Modifications to Service and Terms

We reserve the right to modify or discontinue the Service at any time. We may also update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved through binding arbitration in accordance with [Arbitration Rules], except where prohibited by law.

15. Contact Information

For questions about these Terms, please contact us at: